EMPOWERED FITNESS & RECOVERY LLC

1.  INTRODUCTION

Empowered Fitness & Recovery LLC ("EFR," "we," "us," "our") respects your privacy and is committed to protecting your Personal Information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit empoweredfitnessandrecovery.com, interact with our social‑media pages, or complete any paper or digital forms (collectively, the "Services"). By accessing or using the Services, you AGREE to the terms of this Policy.

2. DEFINITIONS

"Personal Information" – data that identifies, relates to, or could reasonably be linked to a particular individual (e.g., name, email, phone).
"Health Information" – any information concerning physical or mental health, medical history, or treatment plans.
"Usage Data" – technical information automatically collected when you browse the site (e.g., IP address, browser type, pages viewed).
"Cookies" – small text files placed on your device to store preferences and Usage Data.

3. INFORMATION WE COLLECT

A. Information You Provide Directly
• Contact details (name, phone, email, mailing address).
• Membership, booking, or payment details.
• Health questionnaires and signed waiver forms (collected on paper only).
• Testimonials, photos, or videos you voluntarily submit.

B. Information Collected Automatically
• Usage Data via Cookies, pixels, and similar technologies.

C. Audio & Video Surveillance
• Audio and video recordings captured on‑premises for security and operational purposes.

4.  HOW WE USE INFORMATION

• Provide, schedule, and personalize fitness, yoga, and recovery services.
• Process payments and manage memberships.
• Communicate with you (confirmations, reminders, marketing offers).
• Improve our website, classes, and overall client experience.
• Protect the safety and security of clients and staff.
• Comply with legal obligations and respond to lawful requests.

5.  DISCLOSURE OF INFORMATION

EFR DOES NOT SELL Personal Information. We share data only:
• With trusted service providers (e.g., payment processors, email platforms) under strict confidentiality agreements.
• With legal or regulatory authorities when required by law or court order.
• With your explicit consent (e.g., publishing testimonials or before/after images).

6.  STORAGE & SECURITY MEASURES

• Health Information is stored physically; EFR does not maintain electronic medical‑record systems.
• Digital Personal Information is stored on encrypted servers protected by industry‑standard security protocols and deleted once no longer needed for the purposes described in this Policy, unless retention is required by law.
• Access is limited to authorized staff who have a legitimate "need to know."

7.  AUDIO & VIDEO SURVEILLANCE NOTICE

Audio and video surveillance is conducted in compliance with applicable Illinois law. By entering our premises, you consent to such recording. Recordings are used solely for security, safety, and training purposes and are retained for a limited period unless required for investigation.

8.  COOKIES & TRACKING TECHNOLOGIES

We use:
• Essential Cookies – enable core site functionality.
• Analytics Cookies – measure traffic and usage trends (e.g., Google Analytics).
You can disable cookies in your browser; however, some features may not function properly. We may also use third-party tracking pixels (e.g., Facebook Pixel) to measure the effectiveness of our marketing campaigns.

9.  MARKETING & COMMUNICATIONS

We may send newsletters, promotional offers, or event updates. You may opt out at any time via the "Unsubscribe" link or by emailing [email protected].

10.  CHILDREN’S & MINORS’ PRIVACY

The online Services are NOT directed to children under 13. However, EFR does serve minors on site with parental or guardian consent pursuant to our signed waiver. Health and Personal Information for minors is protected with the same safeguards outlined in this Policy and is accessible only to authorized staff and the consenting parent/guardian.

11.  DATA BREACH NOTIFICATION

In the unlikely event of a data breach affecting your Personal Information, EFR will notify affected individuals via email from [email protected] as soon as practicable and in accordance with applicable Illinois and federal law.

12.  YOUR RIGHTS & CHOICES

Depending on your jurisdiction, you may have the right to:
• Access or obtain a copy of your Personal Information.
• Request correction or deletion of inaccurate data.
• Object to or restrict certain processing activities.
• Withdraw consent for marketing communications.
Submit requests to [email protected].

13.  DATA RETENTION

• Health forms are retained for seven (7) years or as required by Illinois law.
• Surveillance footage is typically retained 30–90 days unless needed for investigation.
• Other digital Personal Information is deleted once it is no longer necessary for the purposes described in this Policy or to comply with legal obligations.

14.  INTERNATIONAL TRANSFERS

If you access the Services from outside the United States, you consent to the transfer and processing of your data in the U.S., where privacy laws may differ from those in your jurisdiction.

15.  CHANGES TO THIS PRIVACY POLICY

We may update this Policy periodically. Any changes will be posted on this page with a revised "Last updated" date. Material changes will be highlighted or communicated via email when feasible.

CONTACT US

Empowered Fitness & Recovery LLC

3350 W. Salt Creek Lane

Suite 109

Arlington Heights, IL 60005

Email: [email protected]

Phone: (224) 379-0416